Wi-Fi & Internet

Having trouble with home Wi-Fi or trying to improve coverage? These guides help you work out whether the problem is with Wi-Fi coverage, your router, the internet connection or the way a device is connected.

You will also find straightforward guidance on 2.4GHz vs 5GHz Wi-Fi, mesh systems, Wi-Fi extenders and when Ethernet may be a better choice.

Wi-Fi Works Downstairs but Not Upstairs: What to Try First

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Router downstairs with weaker Wi-Fi coverage upstairs

If your Wi-Fi works downstairs but not upstairs, the problem may be the wireless coverage around your home rather than the broadband connection itself. Before changing router settings or buying a Wi-Fi booster, work out whether the problem affects the upstairs area or just one particular device. That distinction can save you from troubleshooting the … Read more